The Frequently Asked Questions list contains answers to many commonly asked questions. They are organized by category and can be searched by keyword. Check here before asking a question. You will usually be able to find your answer much more quickly.Please check the FAQ before submitting a question to the Customer Service staff. The chances are that your question will be answered there, saving you time and effort.

 

FAQ Categories

Choose a category for faster access to answers about your question. The General FAQ accesses all questions currently available.

General Questions
Accessing SurfnetUSA
Web Hosting Services
Billing Questions
Web Automation Questions
Email Question

 


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Customer Service Ask us questions about your account status, billing, starting and stopping services, etc.
Technical Support Ask us questions about web pages, scripting, CGI, setting up your system to access SurfnetUSA, and other technical questions.

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